Monthly Archives: February 2014

Bring Your Phone Service into the 21st Century

Do you remember the days when you used your phone to actually make calls?  You dialed a sequence of numbers and you got to speak to a live person on the other end.  Cell phones, email and texting have seemingly taken over our world.  The one part of the business ‘communications system’ that hasn’t kept up is the office phone system.  It just doesn’t fit our lifestyle anymore.

We are all more mobile.  9 to 5 is a thing of the distant past.  Wouldn’t it be nice to have a phone system that adapted to our current style?  Now there is such a thing. Workspace Communications has developed a system that combines the power of Microsoft Lync with the features found in a traditional PBX system.  They are able to do this at a price small business can afford.  There is no expensive hardware to purchase, the entire system is “cloud” based.  All the functions are handled by their central servers.

All you need is an account, Lync, and internet access and your computer becomes your office phone.  You get all the features of Lync, audio / video conferencing, instant messaging, whiteboard / document / desktop collaboration.  You also get all the features of a full blown PBX system, auto attendant answering to direct the calls, voicemail, call waiting, call forwarding, etc.

So, if you are trapped at home because the kids had school cancelled again, all you do is log into Lync on your laptop or home system and your office phone rings there.  You stop at a local coffee shop in between client meetings and log into Lync on your laptop, and the phone rings there.

We liked this product so much we have adopted it ourselves! If you would like more information or a demonstration, call us at our new number, 614-310-8910.


Beware of ‘Sneakware’

Have you opened up your internet browser recently only to find that there are two or three new toolbars installed?  Or perhaps there are new icons on your desktop and you have no idea where they came from?  This is Sneakware.

Companies are being paid to sneak their software on to our computers.  These are not small firms just trying to make a few extra bucks when you download a trial version of their game.  Now there are big firms doing the same thing, companies like Java, Adobe, and Yahoo.

Each time you update Java now it will try to load Google Chrome and the Google toolbar.  Installing the Yahoo toolbar brings with it four or five other programs that will interfere with your browser.

To prevent this we must all break a long held habit.  While you are installing software or updates, you have to pay attention to and read the license agreements.  Not every line and detail but enough to make sure you are agreeing to install only the software you want.  Read the text next to any radio buttons or check boxes.  Gone are the days when you could just click past all of these screens to get what you want.

This phenomenon will only get worse.  These companies are being paid for each program they can install on your system.  I am sure it pays well because we are seeing it more and more.  Paying close attention when you are installing a product will save you a lot of frustration in the long run.  Beware of Sneakware!O365 banner2